A Division of Frey Health Group
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Support that grows with you
Support Coordination
01 / Support Coordination

Help navigating the NDIS and aged care, so you get the support you're entitled to.

Supported Independent Living
02 / Supported Independent Living

24/7 support in your own home, so you can live the way you choose.

Short Term Accommodation
03 / Short Term Accommodation

Respite and short stays when you or your carer need a break.

Community Access
04 / Community Access

Getting out and about, building skills and connections in your community.

Aged Care & Support at Home
05 / Aged Care & Support at Home

Practical help to stay safe, comfortable and independent at home.

Home & Garden Maintenance
06 / Home & Garden Maintenance

Reliable help with the home and garden so you can live comfortably.

Across the lifespan

support work for every age, every stage.

Most support work locations pick a lane. We support the whole family: from a two-year-old in community access to a great-grandparent under Aged Care Support at Home.

The constellation model

One family. Many seasons. One coordinated team.

A grandparent under Aged Care, a parent juggling work and an FCA, a teenager finding their voice, a four-year-old in community access. Most families don't fit one lane, and we don't make them. Our support workers work across the lifespan, share notes (with consent), and case-conference complex clients so the whole family moves forward together.

From the people we walk alongside
"We treat them in relation to everyone in their world."
Lilli Frey
Founder · Counsellor

Shared pathways

The funding stays consistent across ages.

Whether we're working with a four-year-old, an adult, or an older Australian, we accept the major Australian funding streams.

01

NDIS

Plan-managed, self-managed and agency-managed. Capacity Building, Improved Daily Living and Core.

02

Aged Care & Support at Home

support work under Support at Home, home care packages and aged care residences.

03

DVA

Veteran support work under valid DVA referrals. Bulk-billed where eligible.

04

Private & Medicare

Pay privately, or claim under a Mental Health Care Plan where applicable.

Stars in our orbit

Letters from the people
we walk alongside.

From parents, NDIS participants, aged care families and the support coordinators who trust us with their people. Shared with permission; full names withheld on request.

"Our 14yo finally felt heard. Her counsellor was the first who actually got her, and now we have language we use as a family."

MR
Megan R.
Parent · Geelong, VIC

"The FCA report was the first time someone wrote about my life and it actually felt like me. My new plan reflects what I actually need."

JM
Jordan M.
NDIS participant · Adelaide, SA

"Reports land on time, every time. Recommendations are practical and NDIS aligned. I send participants here when I want it done right."

BL
Bec L.
Support Coordinator · Sydney, NSW

"The OT came to the nursing home and sat with us through the swallow plan. We didn't have to chase, explain, or repeat ourselves once."

DC
Diane C.
Aged care family · Melbourne, VIC

"Play support at age 3 felt like a long shot. Six months in, we finally feel like we know our son better. The support worker partnered with us the whole way."

SP
Sam P.
Parent · Gympie, QLD
OK
Olive K.
Adult support coordination client · Hawthorn, VIC

"Kristie's assessment finally gave me language for what I'd been experiencing. The report was clear and the recommendations were practical."

Shared with permission · Names withheld where requested
Read more letters →

Talk to intake

We'll meet you where you are .

Whether you're a parent looking for support, an adult navigating NDIS, an aged-care family, or a support coordinator with a referral, we'll meet you where you are.

Quick enquiry
Takes 60 seconds

Tell us who needs support

Or call 1300 294 635
Who is the support for?

Replies within 1 business day from a real intake support worker. Confidential. Never shared.